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Service Technician III - Plumber

Job Locations US-AZ-Phoenix
Req Number
2022-6964
Category
Service
Type
Regular Full-Time

Job Summary

The Service Tech III – Plumber (senior level) serves as a front-line resource to service technicians through technical support and provides guidance and training to other technicians. Responsible for plumbing installation, maintenance and repair of large or small commercial or residential equipment. Reads blueprints and drawings to understand or plan the layout of plumbing, waste disposal or water supply systems. Cuts, assembles and installs pipes and tubes with attention to existing infrastructure (e.g. electrical wiring). Installs and maintains water supply systems.

Company Overview

Established in 1946, TDIndustries has developed into one of America's  premier Mechanical Construction and Facility Services companies serving clients through the full life-cycle of a facility, to include engineering, construction, operations and maintenance.  For 70 years, our employee-owned company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve healthcare facilities, hotels, schools, sports arenas, mission critical facilities and industrial complexes and other essential institutions.

 

Our employees, whom we call “Partners” are the heart of our success and what sets us apart from our competitors. FORTUNE Magazine recognized TDIndustries as one of the "100 Best Places to Work", "Top 50 Training Organizations" and "Top 30 Companies to Retire From" due to our solid commitment to the personal and professional development of each employee.

Essential Duties

  • Diagnoses plumbing issues through observation, testing and setup as required by trade/position. Performs disassembly and reassembly of large or small commercial or residential equipment to perform trouble shooting. Performs planned maintenance and inspections as indicated in the service agreement.
  • Handles the following plumbing repairs: stoppages/cabling, pumping and backflow testing/repair/replacement, fixture install/replacement and general troubleshooting or repair, domestic water/sewer or storm water leak/repair, fixture rough in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera.
  • Responsible for water heater maintenance/troubleshooting/replacement and boiler maintenance, boiler pumps and circulating, boiler controller, troubleshooting and system installation.
  • Completes service contracts, quoted projects and demand service calls as directed. Develops long-term relationships with customers and explains work performed to the customer's satisfaction. Communicates and documents project status to all project stakeholders.
  • Serves as a front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians.
  • Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects. Reviews job contract specifications and assists with installation plan. Coordinates work so it aligns with the project and start-up schedule.
  • Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
  • Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service.
  • Maintains equipment, tools, and inventory stock on service vehicle.

Minimum Requirements

High School Diploma or GED required.

Two-year technical degree in related field is preferred.

Must possess required registrations, professional licenses and/or certifications as required by the position.

5-7 years of experience as a Service Technician.

Required plumbing repair skills: stoppages/cabling, pumping and backflow testing/repair/replacement, fixture install/replacement, general troubleshooting and repair, domestic water/sewer or storm water leak/repair, fixture rough-in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera.

Required water heater skills: planned maintenance, troubleshooting and replacement.

Required boiler skills: planned maintenance, boiler pumps and circulating, boiler controller (external), troubleshooting and system installation.

Must have advanced knowledge of service processes, techniques and codes.
Must be able to read schematics and blue prints. 
Performs as self-managed individual.

Professional demeanor, solid interpersonal skills with good written and oral communication capability.

Demonstrates strong business ethics at all times.

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TDIndustries is an Equal Opportunity Employer. TDIndustries recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/ Females/ Protected Veterans/ Disabled

The following factors are considered when evaluating an applicant’s background and criminal record, if any: the nature of the offense, how long ago it occurred, and the nature of the risk it poses in the particular job. Disqualification for Employment:

Although not intended to be an exhaustive list, examples for grounds of rejection of an applicant include, but are not limited to, the following:

• Falsification or omission of information on the employment application or during any phase of the employment process, including if the person is hired before the falsification or omission is discovered.

• If the applicant will be operating a company or mileage-reimbursed vehicle that is a requirement of the job and currently has a suspended license or, during the past three years, has received more than two moving violations,} or has been convicted of, has entered a plea of nolo contendere, or is/ has been the subject of a deferred adjudication agreement of driving or operating a vehicle under the influence in violation of applicable laws.

• Persons who test positive for the presence of any illegal drug or controlled substance as outlined in the Drugs and Alcohol Policy, will not be hired, or if hired conditionally, pending drug screening results.

• Not authorized to work in the United States.